Front-of-House Manager Position

2 weeks ago


Wellington, Wellington, New Zealand Tangram Full time
Job Description

Company Overview: Silverstream Bakery is an esteemed establishment known for its commitment to providing exceptional customer experiences.

Job Responsibilities:

  • Manage front-of-house operations, ensuring seamless customer service and effective staffing.
  • Lead a cohesive and motivated cafe team, fostering open communication between the front-of-house and kitchen teams.
  • Deliver outstanding customer service, addressing complaints promptly and maintaining a clean, organized, and welcoming environment.
  • Monitor stock levels, place orders, and manage inventory efficiently.
  • Implement and maintain high standards of cafe procedures and train staff to provide excellent service.

Requirements:

  • Minimum 2 years of experience in a managerial role within a cafe or restaurant environment.
  • Exceptional Barista skills and strong leadership abilities.
  • Excellent communication and interpersonal skills, with a passion for customer service.
  • Ability to multitask and thrive in a fast-paced environment.


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