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Mountain Transportation Specialist

2 weeks ago

Queenstown, New Zealand Nzski Ltd Full time

**About Us**

NZSKI Ltd has been a leader in the ski industry since 1947, offering exceptional experiences for our crew, locals, and guests alike.

We pride ourselves on providing the best experience at Coronet Peak, The Remarkables, and Mt Hutt. Our success is due to our dedication to customer service, first-class facilities, majestic scenery, and wild terrain.

**The Role**

We are seeking a skilled Ski Field Guest Services Coordinator to join our team. As a Shuttle Driver Host, you will be responsible for transporting our skifield guests from car parks to the base area and back again at the end of the day. You will also transport skiers and snowboarders from the Homeward run back to the base area at The Remarkables.

Key Responsibilities

  • Drive in a manner to maximise fuel efficiency and guest comfort.
  • Ensure safe and courteous driving practices at all times.
  • Loading all skis and snowboards on the ski racks for the guests to a safe and secure standard.
  • Adhere to schedules/timetables and carry out Dispatchers instructions.
  • Assist with bus loading and ticket/pass collecting of other buses as required.
  • Respond to weather and road conditions.
  • Deliver friendly and engaging service to all guests of NZSKI.
  • Efficient snowchain fitting, removal, and correct storage.
  • Proper management of customer complaints and queries.
  • Clear, concise & timely two-way radio communications.

About You

To perform in this role effectively, you will need to exceed our guests' expectations with personable hosting and professional driving standards.

This job can often be physically demanding and requires a reasonable level of fitness.

You should be willing to assist in other departments and take on additional duties as required.

An understanding that employment is subject to the vagaries of the weather and the hours of work cannot be guaranteed.