Customer Experience Associate

5 days ago


Auckland, Auckland, New Zealand David Jones Full time
About Us
Since 1838, David Jones has been a pioneer in fashion and lifestyle, inspiring generations with its innovative approach to retail. Today, our vision to inspire Like No Other drives us to continue this legacy in our purpose to be the destination that inspires, with experiences and services Like No Other. At David Jones, we believe in empowering our people to deliver exceptional results, fostering a culture of inclusivity, respect, and creativity.

Our Culture
We value diversity, equity, and inclusion, providing a workplace where everyone feels valued and respected. We empower our employees to take ownership of their roles, develop their skills, and make meaningful contributions to our business. Join our team, and you'll be part of a collaborative environment that encourages innovation, teamwork, and growth.

Job Description
As a Sales Professional at David Jones, you will be responsible for delivering an exceptional customer experience, driving sales growth, and building strong relationships with colleagues and customers. This role requires excellent communication skills, a passion for helping others, and a commitment to ongoing learning and development.

Key Responsibilities
• Provide exceptional customer service, responding to customer inquiries and resolving issues promptly
• Work collaboratively with colleagues to achieve sales targets and drive business results
• Stay up-to-date with product knowledge and trends, making recommendations to customers based on their needs and preferences
• Contribute to a positive store environment, promoting a culture of inclusivity, respect, and teamwork

What We Offer
David Jones offers a comprehensive benefits package, including a competitive salary, generous employee discounts, and opportunities for career growth and development. We prioritize work-life balance, providing flexible scheduling and a supportive work environment that allows our employees to thrive personally and professionally.

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