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Sales and Customer Service Representative
1 week ago
Key Responsibilities
- Achieve and exceed individual and store sales targets by applying effective selling skills, focusing on up-selling, units per transaction, and average transaction value.
- Build strong relationships between our brand and customers by answering queries, providing exemplary service, and adapting to individual personalities, interests, and needs.
- Learn and confidently share Pandora product knowledge to maximize sales and deliver an exceptional customer experience.
- Encourage customer loyalty by discussing upcoming collection launches and collecting customer data.
- Assist with product deliveries, unloading, and storing in the correct spaces in the store.
- Maintain high shop floor standards by merchandising the store and taking pride in the environment.
- Operate the till system, handle financial transactions, including returns and exchanges.