Customer Service Delivery Associate
6 days ago
Job Description
We're looking for a Customer Service Delivery Associate to join our team. As a key member of our In-Field Customer Service team, you will play a vital role in ensuring our customers receive exceptional service. Your primary responsibility will be to deliver and install Invacare equipment into patients' homes and collect it from their locations. This requires a strong attention to detail, excellent communication skills, and the ability to work independently with minimal supervision.
Key Responsibilities
Your key responsibilities will include:
- Delivering and installing Invacare equipment into patients' homes
- Collecting Invacare equipment from patients' locations
- Providing exceptional customer service skills to meet customer needs
- Ensuring accurate and timely delivery of equipment
- Working closely with colleagues to achieve team goals
Requirements
To be successful in this role, you will need:
- A strong desire to help others
- Excellent communication and interpersonal skills
- A high level of physical fitness – this role can be physically demanding and involves heavy lifting
- The ability to work independently with minimal supervision
- Strong problem-solving skills
- Ability to work effectively in a fast-paced environment
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