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Network Systems Specialist

2 weeks ago

Auckland, Auckland, New Zealand Randstad Full time
Role Overview

This position offers an opportunity to work on cutting-edge solutions, provide technical expertise, and support a diverse range of stakeholders.

You will serve as a technical escalation point for customers and internal teams, providing expert advice and troubleshooting assistance.

  • Main Responsibilities:
  • Provide technical support and troubleshooting for both technical and non-technical customers and internal teams.
  • Provision, configure, design, implement, and troubleshoot secure network solutions.
  • Develop and maintain technical documentation and knowledge base articles.
  • Collaborate with ICT providers, vendors, product, and customer teams to identify and resolve issues.
  • Participate in change management and process improvements.
About the Role

This is a key role within our organization that requires strong technical skills and excellent communication abilities.

The successful candidate will have experience working with network access control, IT security, and authentication protocols.