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Technical Services Specialist
2 weeks ago
About the Role
As a Senior Cloud Support Engineer, you'll be responsible for providing technical support to customers, ensuring timely resolution of issues.
You'll work closely with the Cloud platform team to resolve complex technical issues and implement process improvements.
Your Key Responsibilities
- Provide technical support to customers via phone, email, or ticketing system
- Collaborate with the Cloud platform team to resolve technical issues
- Mentor junior team members and develop their technical skills
- Participate in on-call rotations and ensure 24/7 support coverage
Why Join Us
In this role, you'll have the opportunity to grow professionally, working with a dynamic team and contributing to the development of innovative solutions.
