Healthcare Operations Management Professional
5 days ago
Job Details
BAYADA Home Health Care is seeking a skilled Client Services Manager to join our team in Charlestown, MA. As a Client Services Manager, you will be responsible for managing the coordination of client services, providing superior customer service, and growing your caseload while proactively addressing emergent scheduling issues.
Key Responsibilities
- Manage coordination of client services and emergent scheduling issues
- Grow caseload while proactively addressing scheduling challenges
- Build strong relationships with clients, employees, referral sources, payors, and community organizations
- Partner with Clinical Managers to provide supervision and support to licensed field employees
Requirements
- Bachelor's degree required
- Prior knowledge of/experience with geriatric population
- Prior medical office or home care experience preferred
- Prior supervisory experience a plus
- Strong computer skills required
- Excellent communication and interpersonal skills
Why BAYADA?
BAYADA offers a supportive and inclusive work environment, opportunities for professional growth and development, and a comprehensive benefits package. We believe that our clients and their families deserve home healthcare delivered with compassion, excellence, and reliability.
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