Quality Assurance Lead

5 days ago


New Plymouth, Taranaki, New Zealand TSB Bank Full time

Welcome to TSB Bank, where we're committed to creating remarkable experiences for our customers and people. As an Assurance Analyst, you'll be part of a collaborative team working together to achieve our goal of being the easiest bank to deal with.

Your Key Responsibilities:
  1. Evaluate high-risk areas, emerging threats, and opportunities arising from process changes and policy updates.
  2. Lead briefing sessions with business leaders to optimize accuracy and efficiency.
  3. Develop and maintain the Quality Assurance program to ensure compliance with our framework.

What We Offer:

  • A supportive work environment that fosters continuous learning and growth.
  • The opportunity to make a meaningful difference in our communities through our profit-for-purpose approach.
  • A dynamic team culture that values diversity, equity, and inclusion.
  • A comprehensive benefits package that supports your physical, mental, and emotional wellbeing.


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