Tesla Customer Experience Specialist
4 days ago
Tesla is seeking a talented and customer-centric Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for delivering an exceptional customer experience by taking inbound phone calls and/or chats for vehicle support customers.
Key Responsibilities:- Deliver an exceptional customer experience by resolving customer concerns in a timely and effective manner.
- Educate customers on how to self-serve, including directing them to the self-help website and scheduling appointments with the local service team.
- Accurately record issues and data into CRM / Vehicle Support System.
- Collaborate with internal teams to provide seamless support to our customers.
To succeed in this role, you will require strong attention to detail, excellent written and verbal communication skills, and a passion for delivering great customer experiences. You will also need to be able to manage multiple concurrent priorities in a fast-paced and high-pressure environment.
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Tesla Product Expert
3 days ago
Auckland, Auckland, New Zealand Tesla Full timeAbout the JobThis role requires a highly organized and energetic individual with a passion for sustainable energy. You will engage with customers, educate them about Tesla's products, and ensure a seamless buying experience. Proficient in sales operations, you will effectively present and sell Tesla's eco-system, providing top-notch customer service...
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Customer Experience Specialist
3 days ago
Auckland, Auckland, New Zealand Tesla Full timeDuties and ResponsibilitiesThe ideal candidate will have excellent communication skills and attention to detail. You will work closely with customers to understand their needs and preferences, educating them on all aspects of the purchase and delivery journey. Key responsibilities include:Engage walk-in guests promptly and provide exceptional customer...
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Tesla Vehicle Restoration Specialist
5 days ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeIn this exciting role, you'll be part of Tesla's Body Repair Program, which is transforming the automotive repair industry. As a Body Repair Assembly Technician, you'll use advanced materials, cutting-edge tools, and eco-friendly processes to restore Tesla vehicles to their original condition.We're looking for a skilled technician with experience in...
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Tesla Support Ambassador
19 hours ago
Auckland, Auckland, New Zealand Tesla Full timeAbout UsWe have created some of the most innovative vehicles ever made. Our team members display creativity, passion and a desire to break new ground in a constantly shifting technology and market landscape.Your ResponsibilitiesDedicate yourself to delivering an exceptional experience to our customers on a daily basis.Develop excellent relationships with...
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Tesla Sales and Partnership Specialist
2 days ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeSales and Partnership RoleWe are looking for a talented Tesla Sales and Partnership Specialist to join our team in New Zealand, focusing on growing our presence in the region.Key responsibilities include:Building and maintaining strong relationships with key partners, including PV installers, energy retailers, and network operators;Conveying Tesla's product...
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Customer Support Specialist
4 days ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeJob Category: Customer SupportLocation: Auckland, AucklandReq. ID: 240195Job Type: Full-timeWhat to ExpectCustomer Support Specialists are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy by electrifying the owner experience for our rapidly growing customer base. Customer Support Specialists are...
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Customer Support Specialist
22 hours ago
Auckland, Auckland, New Zealand Tesla Full timeWhat To ExpectCustomer Support Specialists are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy by electrifying the owner experience for our rapidly growing customer base. Customer Support Specialists are consistently delivering an incredible experience by developing excellent relationships with Tesla...
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Customer Support Specialist
1 week ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeCustomer Support Specialists are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy by electrifying the owner experience for our rapidly growing customer base. They consistently deliver an incredible experience by developing excellent relationships with Tesla Owners and internal departments to accurately...
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Electrifying Customer Experience Representative
19 hours ago
Auckland, Auckland, New Zealand Tesla Full timeOverviewTesla is accelerating the world's transition to sustainable energy. As a key member of our team, you will deliver an exceptional customer experience by taking inbound phone calls and/or chats for vehicle support customers.Your RoleYou will review and assess customer concerns for possible troubleshooting and remote diagnostics, partnering with other...
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Tesla Sales and Partnerships Executive
3 days ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeJob DescriptionWe are seeking a skilled Energy Sector Business Development Specialist to join our team in NZ.Main ResponsibilitiesYou will be responsible for:Developing and executing business growth strategies.Building and maintaining relationships with key stakeholders.Identifying and pursuing new business opportunities.RequirementsTo be successful in this...
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Marketing Specialist, New Zealand
4 days ago
Auckland, Auckland, New Zealand Tesla Full timeWhat To ExpectTesla is looking for a Regional Marketing Specialist to support with various Consumer Engagement responsibilities including demand generation and awareness strategies, content development, retail marketing and events.As a Regional Marketing Specialist, you will be responsible for developing and executing demand generation strategies to drive...
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Automotive Technology Specialist
19 hours ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeAbout the RoleTesla, Inc. is seeking an experienced Automotive Technology Specialist to join its team of experts in Auckland. As a key member of our service team, you will play a crucial role in upholding Tesla's vehicle service standards and delivering exceptional customer experiences.In this role, you will execute diagnostic and repair work on all aspects...
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Marketing Specialist, New Zealand
1 week ago
Auckland, Auckland, New Zealand Tesla Full timeWhat To ExpectTesla is looking for a Regional Marketing Specialist to support with various Consumer Engagement responsibilities including demand generation and awareness strategies, content development, retail marketing and events.As a Regional Marketing Specialist, you will be responsible for developing and executing demand generation strategies to drive...
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Marketing Specialist, New Zealand
4 days ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeTesla is looking for a Regional Marketing Specialist to support with various Consumer Engagement responsibilities including demand generation and awareness strategies, content development, retail marketing, and events.As a Regional Marketing Specialist, you will be responsible for developing and executing demand generation strategies to drive and grow our...
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Automotive Repair Specialist
3 days ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeJob Summary: We are seeking a highly motivated and skilled Automotive Repair Specialist to join our team at Tesla, Inc. As an Apprentice Body Repair Spray Painter, you will play a crucial role in delivering exceptional service experiences to our customers.About the Role: In this hands-on technical position, you will have the opportunity to learn from our...
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Regional Marketing Strategist
4 days ago
Auckland, Auckland, New Zealand Tesla Full timeAbout TeslaTesla is a leading innovator in the field of electric vehicles and renewable energy. As a Regional Marketing Specialist, you will play a key role in driving demand and awareness for our products across Australia and New Zealand.
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Sales Advisor, Auckland South
4 days ago
Auckland, Auckland, New Zealand Tesla Full timeWhat To ExpectAt Tesla, our Tesla Advisors consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day.They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the...
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Consumer Experience Developer
1 week ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeJob Overview: We are seeking a talented Regional Marketing Strategist to join our Consumer Engagement team in Australia and New Zealand. This is an exciting opportunity to contribute to the growth and success of Tesla's operations in the region.Your Key Responsibilities:">Develop and execute demand generation strategies to drive sales opportunities pipeline...
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Sales Advisor, Auckland South
2 weeks ago
Auckland, Auckland, New Zealand Tesla Full timeWhat To ExpectAt Tesla, our Tesla Advisors consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the...
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Body Repair and Refinishing Specialist
6 days ago
Auckland, Auckland, New Zealand Tesla, Inc. Full timeAbout Tesla, Inc.Tesla, Inc. is a dynamic and forward-thinking organization dedicated to transforming the automotive landscape through cutting-edge innovation.We are committed to delivering exceptional quality, craftsmanship, and customer satisfaction in all aspects of our business.