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Financial Services Coordinator

1 week ago

Lower Hutt, Wellington, New Zealand Westpac New Zealand Full time

We are seeking a highly motivated Financial Services Coordinator to join our Client Services division at Westpac New Zealand. As an integral part of our team, you will play a critical role in delivering exceptional customer experiences across New Zealand.

Your primary responsibility will be to support the onboarding process for new customers, ensuring a seamless transition to our services. With a strong focus on operational and compliance excellence, you will work closely with customers to meet their evolving needs and preferences.

Key qualifications include:

  • 2+ years of experience in customer service and administration within banking or a similar industry
  • Strong knowledge of Westpac Policies, including PIC Policy
  • Ability to maintain and be accountable for operational and compliance excellence
  • Good understanding and working knowledge of Westpac's core systems

At Westpac New Zealand, we pride ourselves on our inclusive culture, celebrating diversity and empowering employees to innovate, grow, and thrive. Join us in building a fairer and stronger New Zealand for our people, customers, and communities.