Store Support Coordinator Senior

3 days ago


Lower Hutt, Wellington, New Zealand Bunnings Group Full time

Bunnings Group is a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

As a Retail Supervisor, you will play a crucial role in delivering excellent customer service and ensuring that our stores are well-stocked and merchandised to meet the needs of our customers.

About the Role:

This role is ideal for an individual who shares a genuine passion for retail and customer service and is complimentary to the store leadership team. You will have previous experience supervising a team in a fast-paced environment, have open communication and a genuine interest in coaching and developing others.

Key Responsibilities:

  • Set an example of best service and support the team to deliver friendly and helpful advice to customers

  • Coach the team on the right service behaviours

  • Assist with inducting and training the team

  • Ensure that merchandising standards fit with business requirements

  • Coordinate stock

Requirements:

  • Ability to work effectively in a team environment

  • Strong communication and interpersonal skills

  • Previous experience in a retail or customer-facing role

  • Ability to learn about new products and services

  • Flexibility to work a variety of shifts, including evenings and weekends



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