IT Support Specialist

6 days ago


Christchurch, Canterbury, New Zealand Ventia Pty Limited Full time

About the Role: We are seeking a skilled IT Support Specialist to join our team in Christchurch. As an EUC & Digital Workplace Specialist, you will be responsible for delivering endpoint management enhancements and ensuring CIS hardening of endpoint devices. This role engages with various stakeholders, including executive leadership, to deliver EUC & Digital Workplace solutions that enhance employee engagement and increase productivity.

Key Responsibilities:

  • Provide a simplified customer-centric experience at the onsite Tech Bar for staff with 1st and 2nd level technology issues.
  • Deliver endpoint management enhancements and ensure CIS hardening of endpoint devices.
  • Provide AV concierge support for onsite meeting rooms, digital signage, and video conferencing.
  • Educate and assist staff on new technologies and procedures.

Requirements:

  • A sound knowledge of End User Compute, SOE, Intune, MS Defender, AV, Video Conferencing, Microsoft O365, and Mobility.
  • The ability to establish effective working relationships with various people at different levels both internally and externally.
  • A strategic thinker with a desire to investigate, problem solve, and continuously learn new technologies.
  • Customer-focused mindset and excellent written and verbal communication skills.
  • Demonstrated ability to work independently to organize and prioritize demands, handle multiple complex tasks simultaneously, set and meet deadlines, and follow through.


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