Clinical Programme Administrator

5 days ago


Christchurch, Canterbury, New Zealand Sanitarium Health & Wellbeing Full time

About the Role

As a Flu Vaccination Coordinator at Sanitarium Health & Wellbeing, you will play a pivotal role in ensuring the smooth running of the vaccination season. You will be the main contact for clients, vaccinators, and first aiders during the season – assisting them with their vaccination schedule and/or voucher programme – and ensuring all vaccinators & first aiders have the resources required to deliver vaccinations.

Key Responsibilities

  • Liaise with clients to confirm details of their onsite vaccination service and/or voucher programme
  • Schedule onsite clinics using our Vitality Experience booking platform
  • Monitor employee uptake and assist with promotion of clinics as required
  • Storage, distribution & Cold Chain management of vaccines, including packing vaccine before morning clinics
  • Review & approval of timesheets/invoices relating to vaccinators and first aiders
  • Assist with client invoicing and other data entry as required by the team lead
  • Management & ordering of equipment, consumables, printing & vaccines
  • Manage enquiries in the flu vaccination inbox and assist with troubleshooting
  • Manage & coordinate the voucher and reimbursement processes (pharmacies & medical centres)
  • Establish and maintain key strategic internal and external stakeholder relationships resolving conflicts and managing sensitivities
  • Lead and exemplify a healthy and safe working environment, modelling and promoting ethical behaviour and practices
  • Ensure consistent processes and procedures that are responsive to both customer requirements and government changes across all areas of the programme
  • Ensure services are adequately resourced and responsive to the needs of clients


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