Product Delivery Lead
2 days ago
**About The Boundary
We are a dynamic organization committed to delivering exceptional products and services. As a Scrum Master at The Boundary, you will play a pivotal role in driving innovation and operational excellence.
Key Responsibilities- Planning and Coordination: Ensure seamless delivery of team projects, drive definition of ready and done, and apply a continuous improvement mindset.
- Stakeholder Management: Support Product Managers/Owners in implementing best practices, particularly around product backlog management and task list grooming.
- Agile Events and Meetings: Schedule and facilitate Agile events, stand-ups, reviews, demos, retrospectives, quarterly planning, and coach team members in applied agile frameworks.
- Reporting and Metrics: Produce and communicate sprint/plan and release reports, backlog documentation, and metrics to key stakeholders.
- Progress Monitoring: Collaborate with the Studio Production team to produce burndowns/status updates across sprints and teams, monitor progress on jobs to be done, and work with teams to prepare/present corrective action proposals.
- Team Performance and Impediment Removal: Drive teamwork, resolve conflicts, remove obstacles, and escalate issues appropriately.
- Communication and Collaboration: Facilitate internal communication and effective collaboration within the delivery team and across departments.
- Technical Support: Collaborate with Programming and Product teams for product delivery, feature release, hotfixes, ticket statuses, and change requests.
- Knowledge Management: Guide the delivery team and organization on how to use work management tools, practices, and values to deliver work that delights customers.
- Preferred Work Experience: 4+ years working as a Scrum Master/Delivery Lead/Agile Project Manager leveraging agile delivery practices in a Product/Digital/Tech/Software company.
- Tertiary Level Degree: A tertiary level degree in Management or similar qualification is preferred.
- Certified Agile Coach and/or Scrum Master: Certification in Agile Coaching and/or Scrum Master is desired.
- Broad Experience: A high level of exposure to Product Managers, Solution Architects, Product Owners, Software Engineers, Software Testers, UX Designers, and DevOps Engineers.
- Digital Systems: Broad experience across digital systems and technology platforms (Jira, Monday/MS Projects etc).
- Willingness to Learn: A willingness to learn, adapt to new things, or take on a different perspective.
- Resiliency: Resiliency, as change comes with the territory in a scale-up tech environment.
- Solution Focus: The ability to think outside the box and focus on solutions.
- Outcomes-Focused: Be motivated by outcomes with the flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
- Team-First Mindset: Your team-first mindset; your way of working is collaborative.
- Sharing Perspectives: Open to sharing perspectives on opportunities to improve the team and overall organization.
- Positive Attitude: A positive attitude and strong EQ to build and maintain a great connection with team members.
- Effective Time Management: Be detail-oriented, a team player with effective time management, planning, interpersonal, communication, organizational, and decision-making skills.
- Innovation and Proactivity: Be innovative, proactive, and resourceful; committed to quality and continuous improvement.
- Delivering Results: Have the ability to deliver results by influencing team members and working effectively at a fast pace with cross-functional and geographically distributed teams.
- Efficient Escalation: Have the ability to deal efficiently with escalations and difficult situations/people under pressure.
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