Product Delivery Lead

2 days ago

Auckland, Auckland, New Zealand The Boundary Full time

**About The Boundary

We are a dynamic organization committed to delivering exceptional products and services. As a Scrum Master at The Boundary, you will play a pivotal role in driving innovation and operational excellence.

Key Responsibilities
  • Planning and Coordination: Ensure seamless delivery of team projects, drive definition of ready and done, and apply a continuous improvement mindset.
  • Stakeholder Management: Support Product Managers/Owners in implementing best practices, particularly around product backlog management and task list grooming.
  • Agile Events and Meetings: Schedule and facilitate Agile events, stand-ups, reviews, demos, retrospectives, quarterly planning, and coach team members in applied agile frameworks.
  • Reporting and Metrics: Produce and communicate sprint/plan and release reports, backlog documentation, and metrics to key stakeholders.
  • Progress Monitoring: Collaborate with the Studio Production team to produce burndowns/status updates across sprints and teams, monitor progress on jobs to be done, and work with teams to prepare/present corrective action proposals.
  • Team Performance and Impediment Removal: Drive teamwork, resolve conflicts, remove obstacles, and escalate issues appropriately.
  • Communication and Collaboration: Facilitate internal communication and effective collaboration within the delivery team and across departments.
  • Technical Support: Collaborate with Programming and Product teams for product delivery, feature release, hotfixes, ticket statuses, and change requests.
  • Knowledge Management: Guide the delivery team and organization on how to use work management tools, practices, and values to deliver work that delights customers.
Requirements
  • Preferred Work Experience: 4+ years working as a Scrum Master/Delivery Lead/Agile Project Manager leveraging agile delivery practices in a Product/Digital/Tech/Software company.
Certifications and Qualifications
  • Tertiary Level Degree: A tertiary level degree in Management or similar qualification is preferred.
  • Certified Agile Coach and/or Scrum Master: Certification in Agile Coaching and/or Scrum Master is desired.
Technology and Systems
  • Broad Experience: A high level of exposure to Product Managers, Solution Architects, Product Owners, Software Engineers, Software Testers, UX Designers, and DevOps Engineers.
  • Digital Systems: Broad experience across digital systems and technology platforms (Jira, Monday/MS Projects etc).
Learning Agility
  • Willingness to Learn: A willingness to learn, adapt to new things, or take on a different perspective.
  • Resiliency: Resiliency, as change comes with the territory in a scale-up tech environment.
  • Solution Focus: The ability to think outside the box and focus on solutions.
Mindset and Attitude
  • Outcomes-Focused: Be motivated by outcomes with the flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
  • Team-First Mindset: Your team-first mindset; your way of working is collaborative.
  • Sharing Perspectives: Open to sharing perspectives on opportunities to improve the team and overall organization.
  • Positive Attitude: A positive attitude and strong EQ to build and maintain a great connection with team members.
Core Management Skills
  • Effective Time Management: Be detail-oriented, a team player with effective time management, planning, interpersonal, communication, organizational, and decision-making skills.
Process and Delivery Management
  • Innovation and Proactivity: Be innovative, proactive, and resourceful; committed to quality and continuous improvement.
  • Delivering Results: Have the ability to deliver results by influencing team members and working effectively at a fast pace with cross-functional and geographically distributed teams.
Conflict Management
  • Efficient Escalation: Have the ability to deal efficiently with escalations and difficult situations/people under pressure.

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