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Business Operations Support Specialist
2 weeks ago
At FedEx, we're committed to delivering exceptional service to our customers. As an Operations Support Agent, you'll play a critical role in ensuring the seamless execution of our operations. This includes service assurance, customer service, and administrative support for our operations team.
Key Responsibilities:
- Assist with the coordination and implementation of operational processes and procedures.
- Provide top-notch customer service, responding to inquiries and resolving issues promptly.
- Maintain accurate records and reports, utilizing data to inform business decisions.
Requirements:
- Secondary education or equivalent is required.
- Two years of relevant work experience is necessary.
FedEx Culture:
We believe in putting people first, creating a diverse, equitable, and inclusive workplace where everyone has opportunities to grow. We welcome all qualified applicants, regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy, physical or mental disability, or any other characteristic protected by applicable laws.
Our PhilosophyThe People-Service-Profit philosophy describes the principles that guide every FedEx decision, policy, or activity. We take care of our people, who deliver exceptional service to our customers, driving profitability and securing our future.
