Field Service Manager

6 days ago


Christchurch, Canterbury, New Zealand Civtec Ltd. Full time
About This Opportunity

Civtec Ltd. invites applications for the position of Switch Connect Team Manager in Christchurch.

Duties and Responsibilities
  1. Oversee and lead a team of field technicians to deliver high-quality services to customers.
  2. Develop and implement effective plans to achieve business targets and drive growth.
  3. Coordinate with the South Island Customer and Works department to ensure efficient service delivery.
  4. Respond to network faults and provide technical direction to ensure continued operation of the Enable network.
  5. Maintain open communication with stakeholders to provide accurate information and updates.
  6. Conduct regular quality and site audits to identify areas for improvement.
  7. Manage and resolve customer and internal issues in a timely and professional manner.
  8. Liaise with regulatory bodies and the public on project developments and milestones.
  9. Monitor and evaluate staff performance to identify areas for development and improvement.
  10. Develop and implement training programs to enhance employee skills and knowledge.


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