Hospitality Team Leader
3 days ago
About ahs hospitality nz
We are passionate individuals looking to lead our dynamic team working in Wellington, NZ.
At ahs hospitality, we truly believe that service with a smile is the key to success. We're not just a company; we're a community that values diversity and inclusivity.
As the largest provider of outsourced housekeeping management services in Australia and New Zealand, we're proud partners with iconic hotel brands.
Job Description:
- Assist with rostering the department
- Perform quality inspections of all departure rooms and spot check occupied rooms
- Ensure key procedures are followed
- Motivate team members
- Coach team members on job performance
- Communicate suggestions and complaints to the manager
- Ensure a working environment free of harassment and discrimination
- Assist with processing payroll for all team members
- Coordinate new starter orientation and training
- Direct and supervise room attendants, housemen, public area cleaners and mini-bar, giving physical assistance when necessary
- Ensure team members meet productivity requirements for the property
- Action guest requests promptly
Responsibilities:
Cleanliness and Quality Control
Our ideal candidate will be responsible for maintaining the highest standards of cleanliness and consistency across all areas of the property.
Leadership and Communication
They will cultivate a supportive, energetic team culture by leading with a positive attitude, fostering collaboration, and inspiring high performance across housekeeping staff.
Problem-Solving and Adaptability
The successful candidate will exhibit resilience and physical stamina, adapting to the evolving needs of the business and client demands.
Financial Management
They will demonstrate advanced organizational and time management skills, optimizing productivity to ensure a smooth and efficient flow of operations.
Requirements:
- Prior experience as a Housekeeping Supervisor or a similar role for a minimum of 1 year is required.
- Exceptional Quality Standards and Attention to Detail: Demonstrates an unwavering commitment to excellence.
- Inspirational Leadership and Positive Influence: Cultivates a supportive, energetic team culture.
- Resilience and Physical Stamina: Exhibits endurance needed to thrive in a demanding environment.
- Advanced Organizational and Time Management Skills: Manages multiple priorities effectively.
- Flexibility and Adaptability: Maintains availability to work varied schedules.
- Strong Financial and Operational Acumen: Skilled in budgeting, inventory management, and cost control.
What's in it for you?
- Competitive Pay: Earn $28.18 per hour.
- Minimum Guaranteed Hours: A minimum of 30 hours per week is guaranteed.
- Investment in You: Benefit from paid training and development to excel in your role.
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