Heavy Machinery Dealer Business Manager
6 days ago
**Brandt Tractor: A Leader in Equipment Solutions**
We offer competitive remuneration packages, exciting leadership opportunities, and a great working environment. As we grow, we provide advancement opportunities within the organization and ongoing training & development.
Our goal is to build a strong team of unique talents and perspectives. If you're motivated by success for yourself and your team, you belong with us.
About the Job:
- Execute customer support business plans and strategies to enhance parts operations.
- Implement and execute plans through branch operations.
- Assist stores in succession planning and role guidance.
- Review store financials and conduct monthly reviews.
- Develop plans for parts department improvement.
- Review and follow up on branch visit report cards.
- Support 5S and Lean principles rollout.
- Ensure dealer audit criteria are met.
- Collaborate with Division and Regional CSA managers.
About You:
- Knowledge of heavy machinery dealer business practices.
- Understanding of Customer Support Process specifically parts operations.
- Skill in interpersonal communications, negotiation, and conflict resolution.
- Knowledge of products, customers, markets and competitors.
- Keen understanding of branch operations for parts.
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