Mitsubishi Vehicle Service Representative

5 days ago


Hamilton, Waikato, New Zealand Tangram Full time

About Tangram

Tangram is a reputable Multi-Franchise Automotive company in New Zealand, striving to provide the best possible experience for our customers and employees alike.

Job Summary

As a Mitsubishi Service Advisor, you will play a crucial role in supporting our service team in delivering exceptional customer service and enhancing sales and dealership performance.

Key Responsibilities:

  1. Promote all products and services offered by Tangram to customers.
  2. Welcome customers during vehicle drop-off and pickup, ensuring a positive experience.
  3. Generate accurate quotes and invoices for repair services, meeting customer expectations.
  4. Foster strong customer relationships through effective communication and issue resolution.
  5. Record meticulous details of bookings and parts sales information to ensure accuracy and efficiency.
  6. Prioritise customer satisfaction, demonstrating attention to detail and a commitment to excellence.

Essential Qualifications

  • A clean, full driver's license.
  • At least 2 years of experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and manage multiple tasks simultaneously.
  • Professional demeanour and a passion for delivering exceptional customer service.

About This Opportunity

This role offers a chance to grow professionally, develop new skills, and contribute to a dynamic team environment.



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