Mitsubishi Vehicle Service Representative
5 days ago
About Tangram
Tangram is a reputable Multi-Franchise Automotive company in New Zealand, striving to provide the best possible experience for our customers and employees alike.
Job Summary
As a Mitsubishi Service Advisor, you will play a crucial role in supporting our service team in delivering exceptional customer service and enhancing sales and dealership performance.
Key Responsibilities:
- Promote all products and services offered by Tangram to customers.
- Welcome customers during vehicle drop-off and pickup, ensuring a positive experience.
- Generate accurate quotes and invoices for repair services, meeting customer expectations.
- Foster strong customer relationships through effective communication and issue resolution.
- Record meticulous details of bookings and parts sales information to ensure accuracy and efficiency.
- Prioritise customer satisfaction, demonstrating attention to detail and a commitment to excellence.
Essential Qualifications
- A clean, full driver's license.
- At least 2 years of experience in customer-facing roles.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.
- Professional demeanour and a passion for delivering exceptional customer service.
About This Opportunity
This role offers a chance to grow professionally, develop new skills, and contribute to a dynamic team environment.
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