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Hospitality Team Member

2 weeks ago

Auckland, Auckland, New Zealand The Hotel Britomart Full time
Your Role as a Guest Services Agent

You will be responsible for delivering warm welcomes and fond farewells to our guests. Your tasks will include checking guests in and out, cashiering, answering phone calls, attending to guest requests and complaints efficiently and effectively.

You will also answer enquiries about services, facilities, and other information in person or via email including inbounds and tour groups to ensure all bookings are in place.