Client Support Specialist

1 week ago


Tauranga, Bay of Plenty, New Zealand Ministry Of Social Development Full time

About Us

Our Mission and Values

We are a people-centred organisation committed to making a positive impact in the lives of vulnerable individuals. Our values of mana manaaki, kotahitanga, and kia takatu tatou guide our work as we strive to deliver exceptional client support.

Job Description

We are seeking a skilled Case Manager to join our team. As a key member of our service delivery team, you will work with our clients to provide individualised support that addresses their unique needs and circumstances. This role requires strong relationship management skills, the ability to navigate complex situations, and a passion for delivering high-quality client outcomes.

Key Responsibilities:
  • Interview clients to understand their needs and develop effective support plans.
  • Work collaboratively with internal stakeholders to ensure seamless service delivery.
  • Provide empathetic and non-judgmental support to clients from diverse backgrounds.
Requirements

To succeed in this role, you will need:

  • Strong communication and interpersonal skills.
  • The ability to think critically and solve problems effectively.
  • A commitment to delivering high-quality client outcomes.


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