Vehicle Components Advisor
7 days ago
About the Role
We are seeking an experienced Parts Advisor to join our team at a reputable franchise dealership in Auckland. As a key member of the aftersales team, you will be responsible for maintaining high levels of customer service and efficiency in the parts department.
Key Accountabilities
- Delivering exceptional customer service and building strong relationships with internal teams and external customers
- Providing accurate advice on vehicle components and ensuring timely delivery of parts
- Managing parts stock and maintaining a high level of product knowledge
- Identifying correct parts for vehicles and providing clear explanations to customers
- Processing quotes and invoices efficiently
Requirements
To succeed in this role, you will need:
- Prior experience in automotive parts sales or a related field
- Excellent communication skills (verbal and written)
- A commitment to delivering exceptional customer service
- Good computer literacy, including experience with computerized parts systems
- Meticulous attention to detail and numerical accuracy
- A valid full driver's license
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