Retail Operations Manager

6 days ago


Wellington, Wellington, New Zealand Cotton On Group Full time

Company Overview
Cotton On Group is a diverse team of 20,000 individuals from around the world who share a passion for delivering exceptional customer experiences. We're committed to creating workplaces where each individual can show up as their whole self and have an equal opportunity to succeed.

Salary
As a Store Manager at Cotton On Group, you will be rewarded with a competitive base salary plus super, along with opportunities for career growth and development within our 7 brands.

The Role
We're seeking a highly motivated and customer-focused Store Manager to lead their team in creating great experiences for our customers and driving business outcomes for their store. The successful candidate will embed a culture that builds a team of engaged product and brand ambassadors within their store, enabling and empowering their Store Management team to deliver multiple brand moments and an elevated flagship experience for our customers.

Key Responsibilities
• Lead and develop a high-performing team of sales advisors and management staff
• Drive sales growth and profitability through effective inventory management, visual merchandising, and marketing initiatives
• Collaborate with field VM and merch partners to provide customer and store insights to drive results
• Manage store schedules and wages effectively to achieve productivity and wage targets
• Foster a positive work environment that promotes teamwork, inclusivity, and diversity



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