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Resort Guest Experience Coordinator

1 week ago

Christchurch, Canterbury, New Zealand Royal Australasian College Of Surgeons (Racs) Full time

A Day in the Life of a Duty Manager

You will be the face of the hotel, leading the Front Office Team to create unforgettable guest experiences. Every day brings new opportunities to connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.

Your Key Responsibilities

  • Guiding hotel operations with expertise and confidence
  • Nurturing a culture of excellence within the Front Office Team
  • Collaborating with guests, building strong relationships and finding solutions to challenges
  • Contributing to roster planning and preparation, ensuring seamless coverage

What We Offer

  • ALL Heartist Membership - discounts on worldwide accommodation and food & beverage
  • Family & Friends Discounts - available on a range of services and events
  • Accor Live Limitless (ALL) Loyalty Program - earn status & reward points on worldwide stays
  • Learn Your Way - support career development with industry-leading training platforms
  • Build Your Network - grow your hospitality network worldwide