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Operations Manager

1 week ago

New Plymouth, Taranaki, New Zealand Shivay Foods Ltd Full time

Job Description

About the Role:

We are seeking a highly skilled and experienced Retail Store Director to oversee the day-to-day operations of our store in New Plymouth. This role is critical in ensuring smooth operations, maintaining high standards, and creating a welcoming atmosphere for our customers.

Key Responsibilities:

  • Oversee day-to-day store operations, including hiring, scheduling, training, performance management, supervising employees, and rostering.
  • Manage store profitability and control expenses, including labor costs, inventory levels, and handling cash and inventory shortages.
  • Maintain adequate stock levels, core product range, and effective merchandising.
  • Oversee and implement pricing.
  • Execute promotional campaigns, including seasonal and holiday promotions, to drive sales and attract customers.
  • Ensure compliance with Employment and Health & Safety Legislation at all times.
  • Negotiate supply and pricing agreements with suppliers to optimize costs.
  • Complete daily, weekly, and monthly banking and turnover reports.
  • Prepare annual budgets and work to achieve store performance goals within budget constraints.
  • Implement and enforce daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-maintained.
  • Conduct regular stock takes according to company policy.
  • Continuously enhance store performance and uphold high standards in customer service.

Requirements:

  • Must have Management, Hospitality, or Business Diploma Level 5 qualification or two years of relevant work experience.
  • Strong numerical data analysis skills.
  • Ability to work well under pressure.
  • Able to multitask and prioritize tasks.
  • Able to work during weekends and public holidays.