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Customer Service Representative Role

2 weeks ago

Rotorua, Bay of Plenty, New Zealand Appello Careline Limited. Full time
Job Description:

This is a Customer Care Executive role that requires a dedicated and compassionate individual to provide outstanding customer service. The successful candidate will work closely with all departments to ensure high levels of customer satisfaction and maintain quality and accuracy throughout.

  • Taking inbound calls from customers to address their queries and concerns
  • Making outbound follow-up calls to assist with enquiries and explore additional requirements
  • Working collaboratively with other teams to achieve shared goals and objectives