Retail Experience Expert

5 days ago


Nelson, Nelson, New Zealand Noel Leeming Full time

About Us

Noel Leeming is a proud member of The Warehouse Group, one of New Zealand's largest retailers. We are committed to delivering exceptional service to our customers and providing a positive experience for our employees.

Job Summary

We are seeking a Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that our customers have a positive experience in-store.

Key Responsibilities

  • Provide technical support to customers via phone, email, and in-person
  • Resolves customer complaints and issues in a professional and timely manner
  • Work collaboratively with colleagues to achieve sales and customer satisfaction targets

Requirements

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Experience in technical support or customer-facing roles


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