Customer Service Lead

1 week ago


Christchurch, Canterbury, New Zealand Frontline Part time

Welcome to Frontline

At Frontline, we blend timeless elegance with exceptional service to create a unique shopping experience. Our brand is built on a passion for style and quality, and we're committed to delivering outstanding customer connections.

Your Role

  • You will assist with daily operations to maintain a seamless customer experience.
  • Drive sales through expert merchandising and product knowledge.
  • Lead and support a dynamic team in a positive and collaborative environment.
  • Spread joie de vivre through fashion and lifestyle by championing our brand's mission.
  • Manage inventory, ordering, and stock replenishment.
  • Provide exceptional customer service and handle inquiries with professionalism and empathy.

Requirements

  • Retail experience, preferably in fashion or lifestyle.
  • Strong leadership and communication skills.
  • Passion for French-inspired fashion and homewares.
  • Excellent organizational and time management skills.
  • Customer-focused with top-tier service.
  • Flexibility to work weekends and holidays.


  • Christchurch, Canterbury, New Zealand Yard House Full time

    We're seeking a Customer Service Lead to join our team at Yard House. As a Host, you'll be the face of our restaurant, responsible for delivering exceptional Guest experiences.Key responsibilities include:Greeting Guests with warmth and welcome, setting the stage for a memorable mealAccurately quote wait times and seat Guests in a clean and sanitary...


  • Christchurch, Canterbury, New Zealand Hind Management Full time

    About the JobThis Customer Service Team Lead position is an exciting opportunity to lead a dynamic team of customer-facing staff.Key responsibilities include:Team Leadership: Supervise and mentor a team of customer service representatives, providing guidance, coaching, and performance feedback.Customer Engagement: Foster strong relationships with guests,...


  • Christchurch, Canterbury, New Zealand Vodafone New Zealand Limited Full time

    Key Responsibilities:Drive Exceptional Customer Service: Ensure accountability to Standard Operating Procedures and support performance management frameworks.Foster a customer-centric culture: In all interactions and tasks, identify and surface opportunities for improvement.Set and Track Goals: Create and monitor goals for each team member, identifying...


  • Christchurch, Canterbury, New Zealand Foodstuffs Nz Full time

    Job OverviewWe are seeking a skilled and experienced Customer Experience Lead to join our team at New World Timaru. As a key member of our leadership team, you will play a vital role in driving excellent customer service and ensuring the smooth operation of our checkout process.Key ResponsibilitiesManage and oversee daily operations of the checkout team,...


  • Christchurch, Canterbury, New Zealand Adidas Full time

    We're seeking a Customer Service Representative to join our adidas Hornby Factory Outlet team. As a key part of our part-time team, you'll be responsible for delivering exceptional customer service, meeting sales targets and contributing to a positive store experience.Our BenefitsA competitive salary and retail bonus schemeGenerous employee discounts on...


  • Christchurch, Canterbury, New Zealand Compass Group New Zealand Part time

    Catering Assistant OpportunityWe are seeking a skilled and enthusiastic Catering Assistant to join our team at the University of Canterbury's Tupuanuku Hall. This is a permanent part-time role during education semester time.As a Catering Assistant, you will be responsible for assisting in the delivery of exceptional customer service, preparing and presenting...


  • Christchurch, Canterbury, New Zealand The Warehouse Part time

    Company OverviewThe Warehouse is a leading retailer in New Zealand, committed to providing excellent customer service and offering a wide range of products at affordable prices.


  • Christchurch, Canterbury, New Zealand The Warehouse Part time

    **Company Overview**The Warehouse is a leading retailer in New Zealand, providing customers with a wide range of products and services. As a member of our team, you will play a key role in ensuring the success of our stores.


  • Christchurch, Canterbury, New Zealand One New Zealand Full time

    Job SummaryWe are seeking a skilled and motivated Customer Experience Lead to drive customer satisfaction and loyalty in our retail stores.Key Responsibilities:Customer Experience: Create an engaging customer experience through effective process design and delivery.Team Leadership: Lead a team of Customer Champions and a Floor Lead, fostering a culture of...


  • Christchurch, Canterbury, New Zealand Foodstuffs Nz Full time

    We are looking for a passionate and organised Customer Service Manager to oversee and lead our checkout, lotto & cafe team.Our ideal candidate will have previous supermarket management experience and a commitment to excellence.New World Timaru is more than just a supermarket.As a locally owned, family-run business, we're a hub for the community, with a...


  • Christchurch, Canterbury, New Zealand Colliers International Full time

    Customer Service Representative | The Hub HornbyFull-timeEmployment Category: Permanent Full TimeColliers is a leading diversified professional service and investment management company. With operations in 70 countries, our 22,000 enterprising professionals provide exceptional service and expert advice to clients.At Colliers, we do what's right and operate...


  • Christchurch, Canterbury, New Zealand Bidfood Full time

    About Us: As a leading company in the hospitality sector, we're committed to delivering exceptional service and quality solutions. Our team is driven by a shared goal of excellence in everything we do.Position Overview: We're seeking a dedicated individual to join our customer service team as a Customer Service Representative. In this role, you'll be the...


  • Christchurch, Canterbury, New Zealand Noel Leeming Full time

    **About Us**We are The Warehouse Group, a leading retailer and market leader for technology and appliances in New Zealand. Our vision is to deliver an exceptional customer experience through our Passionate Experts.As a key member of our team, you will play a crucial part in creating memorable experiences for our customers in-store. You will be the face of...


  • Christchurch, Canterbury, New Zealand Colliers Full time

    Colliers is a leading diversified professional service and investment management company.With operations in 70 countries, our 22,000 enterprising professionals exceptional service and expert advice to clients.At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.Our people are our...


  • Christchurch, Canterbury, New Zealand Green Cross Health Full time

    Company OverviewGreen Cross Health is one of New Zealand's leading primary health care organisations. We are united by our values, which are caring for the community, looking after each other, working together and doing the right thing.">Job DescriptionThe primary objectives of this role are to provide efficient, caring and professional service to all...


  • Christchurch, Canterbury, New Zealand Colliers Full time

    Job Description We have an exciting opportunity for a  Customer Service Representative  to join our onsite team at  The Hub Hornby  based in  Christchurch .This is a great role for someone looking to  start a career  in real estate management services or gain experience in a  retail  business environment.  This is a full-time role and weekend...


  • Christchurch, Canterbury, New Zealand Williams & Co. Full time

    Company OverviewWe are Williams & Co., a leading independent trade-only plumbing and heating merchant with a strong reputation for excellence. We pride ourselves on our commitment to delivering exceptional customer service, and we're looking for talented individuals to join our team.Job SummaryWe are seeking an enthusiastic and customer-focused Branch...


  • Christchurch, Canterbury, New Zealand Noel Leeming Full time

    Company OverviewNoel Leeming is a leading retailer in the country, offering a wide range of products to our customers.Job DescriptionWe are seeking an exceptional Customer Service Representative to join our team. As a key member of our support team, you will play a crucial part in creating a memorable experience for our customers in-store.You will be...


  • Christchurch, Canterbury, New Zealand Colliers Full time

    Colliers is a leading diversified professional service and investment management company. With operations in 70 countries, our 22,000 enterprising professionals exceptional service and expert advice to clients.At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.Our people are our...


  • Christchurch, Canterbury, New Zealand Seequent Full time

    Service Innovation LeadWe are seeking a highly skilled Service Innovation Lead to join our team at Seequent. In this role, you will be responsible for driving innovation and improvement across our services to create exceptional user experiences.You will have the opportunity to:Service InnovationDevelop and implement innovative service solutions to meet user...