Functional Solution Designer
4 days ago
Job Description
We're seeking an experienced Process Improvement Specialist to join our team. In this role, you will be responsible for improving business processes and delivering successful features that provide exceptional experiences for customers.
Key Responsibilities
- Work closely with stakeholders across the organisation to understand business needs and pain points
- Define cross-functional business processes, identifying opportunities to improve efficiency, user experience, data integrity and resilience
- Develop and maintain business process models, including process flows and use cases
- Define and document business rules, policies, and procedures, developing recommendations to optimise business operations and support decision making
Requirements
- At least 5 years proven success in a business analyst or related role
- Bachelor's degree in Business Administration, Finance, Computer Science, Computer Engineering, or related field
- The ability to develop and use analysis techniques e.g., process modelling, story maps
- Project management and business process methodologies and tools, including agile
- Collaborative working style, with a commitment to and understanding of human-centred design approaches
About Our Team
We're a dynamic and collaborative team based in Dunedin, working together to deliver innovative finance solutions to New Zealanders.
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