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Technical Support and Development Manager
2 weeks ago
Job Description
\We are seeking an experienced Solution Delivery Specialist to join our National Office team. This permanent full-time role will focus on supporting and improving applications, data, and processes within the portfolio to ensure business outcomes and stakeholder needs are delivered swiftly and effectively.
\About the Ideal Candidate
\The ideal candidate will have at least 5 years of experience in application development, application support, and maintenance roles, preferably in support of customer-facing systems and business processes. They will have experience producing high-quality system and support documentation, operating within an ITIL or CMM framework, and working with script development or process automation tools.
\Key Responsibilities
\- Provide technical leadership for a range of deliverables across systems admin, application maintenance/lifecycle, L2/L3 support, projects, UAT, test automation, and continual service improvement related activities.
- Support and improve applications, data, and processes within the portfolio to ensure business outcomes and stakeholder needs are delivered swiftly and effectively.
- Operate within an ITIL or CMM framework or other IT Service Management environment.
Benefits
\The successful candidate will receive a competitive remuneration package, funded health insurance, Christmas and New Year breaks, flexible working arrangements, and discounts on products and services from our partners.
