Order Handling Expert
4 days ago
Are you looking for an exciting career opportunity? At Alfa Laval Corporate Ab, we offer a challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
About the RoleThis is a fantastic opportunity to join our team as a Customer Support Specialist - Order Handler. You will be responsible for providing direct support to customers in handling Complex component, Project, Field Service and Service Operations Orders throughout the order to cash process (from customer order to Invoicing) and keeping them updated on deliveries.
- You will manage the order to cash process for Complex component, Project, Field Service and Service Operations Orders from order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing).
- You will provide customer support during the process, including order status and delivery dates.
- You will purchase, control, and prepare supplier's shipping documents.
- You will handle export & import coordination: documentation, logistics, custom clearance.
- You will handle suppliers database.
- You will maintain backlog and WIP.
- You will handle claims administration.
What We Offer
- An interesting and challenging position in an open and friendly environment.
- The opportunity to learn new things every day.
- A chance to build a global network with different nationalities to mingle and learn.
- A true impact on Alfa Laval's future success.
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