Sales and Service Specialist

2 days ago


Dunedin, Otago, New Zealand Pascoes Full time

About Us: Pascoes the Jewellers is a dynamic and growing company with over 100 stores throughout Australia and New Zealand. We are committed to creating a working environment that supports our team members in achieving success and delivering exceptional customer service.

The Role: As a Sales and Service Specialist, you will be part of a collaborative team that provides top-notch service to our customers and meets sales targets. You will be trained in product knowledge and sales skills, and will have the opportunity to work in a fast-paced and rewarding environment.

Key Responsibilities:

  • Communicate effectively with customers and colleagues
  • Contribute to the company's values and culture
  • Achieve personal sales targets through excellent customer service
  • Support team members to achieve success
  • Process, clean and merchandise jewellery and watches to the highest standard
  • Understand and execute back of house paperwork and procedures

About You: To succeed in this role, you must love people and be able to listen and talk to anyone. You will be confident, enthusiastic, professionally presented and well-spoken. You will also have initiative, a strong customer service focus, intelligence, punctuality and reliability.

What We Offer:

  • Full training in our exquisite products
  • Training and coaching in selling and customer service
  • Earn a commission on top of your hourly rate
  • Belong to a large group with benefits such as discounts and career progression


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