Technical Operations Manager

5 days ago


Queenstown, New Zealand Synapxe Full time

About the Role:

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We are looking for a seasoned Application Support Analyst to join our Synapxe team. The ideal candidate will have a strong background in IT systems development, implementation, and maintenance, as well as excellent analytical and problem-solving skills.

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Responsibilities:

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  • Assist users with application-related issues through thorough troubleshooting and on-site support.
  • Analyze and resolve complex technical problems using structured and analytical approaches.
  • Collaborate with cross-functional teams to ensure timely issue resolution and improve overall system performance.

Requirements:

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  • Proven experience in IT system development, implementation, and maintenance (at least 5-6 years).
  • Degree in computer science or a related technical field (diploma or bachelor's).
  • Technical/application support experience on multiple technology platforms (1-3 years).
  • Strong understanding of IT industry environment and business needs.


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