Insurance Policy Specialist

4 days ago


Auckland, Auckland, New Zealand Aon Hewitt Full time

**Company Overview**

Aon Hewitt is a leading insurance broker that provides clarity and confidence to clients through expert advice and guidance.

We have teams based locally and around the globe, offering access to a range of knowledge and skill sets across various fields.

Our company culture values diversity, inclusivity, and continuous learning, allowing individuals to grow and develop in their roles.

**Job Description**

As a Broker Support Administrator at Aon Hewitt, you will be part of a busy team supporting brokers across the organization.

You will serve as a front-line point of contact for clients, handling enquiries and providing exceptional support with policy and administrative tasks.

Key responsibilities include negotiation of policy terms and conditions with insurers, driving positive outcomes for clients, and assisting with client renewals in accordance with organizational protocols.

**Required Skills and Qualifications**

To succeed in this role, you will possess excellent communication skills, being able to tailor your approach to different situations and audiences.

You will ideally come from a similar background within the industry or have experience from a customer or solution-driven environment with strong administrative aspects.

Must-haves include a customer-first mentality, proactive problem-solving skills, and the ability to work with autonomy.

A strong understanding of office software and the ability to learn new systems are also essential.

L5 General Insurance Certification is desirable, but not mandatory.

**Benefits**

Aon Hewitt offers a comprehensive benefits package, including opportunities for professional growth and development.

We encourage a diverse workforce and foster an inclusive environment that supports work-life balance.

The company also recognizes flexibility goes beyond just the place of work, promoting a healthy work-life balance.

**Continuous Learning Culture**

Aon Hewitt inspires and equips employees to learn, share, and grow, helping them achieve their fullest potential.

This culture of continuous learning connects employees globally, making them more connected, relevant, and valued.



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