IT Customer Service Professional
7 days ago
**Career Opportunity**
We are seeking an IT Customer Service Professional to join our Implementation team at ClearCourse. As a key member of our team, you will be responsible for providing technical support and resolving issues related to our bespoke EPOS systems and hardware.
About Us:
ClearCourse is a market-leading technology company that provides innovative solutions to the retail industry. We value collaboration, innovation, and continuous improvement.
Key Responsibilities:
- Act as the first point of escalation within our implementation team, resolving technical issues in a timely and efficient manner.
- Monitor, manage, and resolve incoming support tickets efficiently, ensuring Service Level Agreements (SLAs) are met.
- Provide professional, timely updates to customers and maintain accurate contact records.
- Collaborate with implementation, support, and 3rd-party providers to resolve technical issues.
- Carry out basic hardware and network troubleshooting, including managing access to hosted servers.
Requirements:
- Technical Background: Experience working with IT systems, preferably in a retail setting.
- Customer Service Skills: Strong communication and a helpful, solution-focused approach.
- Problem-Solving Ability: Confident troubleshooting hardware, software, and network issues.
- Organisational Skills: Ability to prioritise tasks and work efficiently under pressure.
- Team Player: Willingness to collaborate and contribute to the success of the team.
- Flexibility: Ability to work weekends and Bank Holidays as part of a rota.
-
Customer Service Professional
20 hours ago
Wellington, Wellington, New Zealand Talent Propeller Limited Full timeTalent Propeller Limited seeks a Customer Service Professional to work permanent part time at the Davis and Gonville Library.About the RoleKey Responsibilities:Handle checkouts and returns efficientlyReturns books to shelves in an organized mannerAssist customers in navigating our collections and finding great readsHelp with public computer enquiriesWork as...
-
Customer Service Professional
5 days ago
Wellington, Wellington, New Zealand Suncorp New Zealand Full timeAs a Customer Service Professional at Suncorp New Zealand, you will play a crucial role in delivering outstanding customer experiences by efficiently processing policy changes and resolving customer inquiries.Key AccountabilitiesTimely and accurate processing of policy changes.Effective communication with external customers to resolve issues.Application of...
-
Customer Service Professional
1 day ago
Wellington, Wellington, New Zealand Spark New Zealand Limited Full timeAt Spark New Zealand Limited, we're committed to delivering seamless and effortless technology experiences for our customers. To achieve this goal, we're seeking highly skilled professionals to fill the role of Service Engineers.About This Opportunity:This is an exciting chance to join our team and contribute to delivering exceptional technical support and...
-
Customer Service Professional
5 days ago
Wellington, Wellington, New Zealand Hudson Nz Full timeAbout Hudson Nz: We are a reputable organisation in the financial space, seeking a highly organised and reliable individual for a temporary 2-3 month assignment to provide support to our clients. Key Responsibilities:We are looking for someone to deliver exceptional customer service as the first point of contact for members and prospects.Key tasks include...
-
Payroll and Leadership Professional
3 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeDevelop your skills and expertise as a Payroll and Leadership Professional with Parliamentary Service, where you'll work collaboratively with the payroll team to process complex pay runs, collective agreements, and stakeholder relationships.This role offers a unique blend of payroll expertise and leadership responsibilities, allowing you to grow and develop...
-
Sales and Customer Service Professional
17 hours ago
Wellington, Wellington, New Zealand Mitre 10 (New Zealand) Limited Full timeWe are seeking a highly motivated Sales and Customer Service Professional to join our dynamic team at Orange Mitre 10 MEGA Whangarei. Our company is locally owned and has a fantastic culture that values outstanding customer service, great quality products, and the best value and expertise to enable customers to have a great DIY experience.This role offers an...
-
Service Technician
2 hours ago
Wellington, Wellington, New Zealand Tony'S Tyre Service Full timeAre you a committed and driven individual with a strong technical aptitude who is looking for your next role within the automotive or tyre industry?We are on the search for a Service Technician to join our Lower Hutt store todayHere at Tony's Tyre and Auto Care we have been keeping Kiwi's moving for over 40 yearsWe are founded on providing exceptional...
-
Cyber Security Sales Professional
5 days ago
Wellington, Wellington, New Zealand Absolute IT Full timeAbout Our OrganisationAbsolute IT is a rapidly growing Cyber Security Managed Service Provider dedicated to helping businesses protect themselves against cyber threats.About the RoleThis is an exciting opportunity to join our team as a Senior Business Development Manager and contribute to our company's growth and success.Key ResponsibilitiesDeveloping and...
-
Customer Service
1 week ago
Wellington, Wellington, New Zealand Armourguard Security Ltd Full timeConcierge Security Officer at Global Security Solutions LimitedThis is a Full time jobLocation: Hamilton Central, WaikatoSalary: $26 per hourClassification: Customer Service - Customer FacingProfessional working environmentFull training and support providedWell established organisationWe are looking for a security concierge to join our team. If you have a...
-
Customer Service and Support Professional
2 days ago
Wellington, Wellington, New Zealand Fletcher Building Limited Full timeAbout Our CompanyWe are a national network of branches throughout New Zealand, committed to creating an inclusive environment for all our employees.Job SummaryThis is a permanent full-time role that involves providing exceptional customer service and support to our Account Managers, suppliers, and customers.Key Responsibilities:Manage customer inquiries,...
-
Payroll Services Manager
3 days ago
Wellington, Wellington, New Zealand Parliamentary Service Full timeParliamentary Service is committed to delivering exceptional payroll services that meet the diverse needs of its agencies.This role offers a unique opportunity to combine payroll expertise with leadership responsibilities, working collaboratively with the payroll team to process complex pay runs, collective agreements, and stakeholder relationships.Key...
-
Customer Facing Professional
5 days ago
Wellington, Wellington, New Zealand Pfizer Full timeWe are seeking a talented Customer Facing Professional to join our team at Pfizer. This role offers a unique opportunity to work with healthcare professionals and drive patient outcomes.About the Role:As a Customer Facing Professional, you will be responsible for promoting Pfizer's products and addressing the needs of patients.You will build strong...
-
Customer Service Professional
5 days ago
Wellington, Wellington, New Zealand ECCO Full timeAbout Our CompanyECCO is a globally successful, diverse, and environmentally conscious employer. We respect our world environment by reducing emissions, waste, and consumption of materials, energy, and water.Job DescriptionAs a Casual Sales Associate, you will be responsible for:Delivering exceptional customer experiencesUpholding the quality of our...
-
Customer Service Coordinator
6 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeJob OverviewWe are seeking an exceptional customer service professional to join our team as a Contact and Dispatch Coordinator. This role is ideal for individuals with outstanding communication skills, ability to work under pressure, and a passion for delivering excellent customer experiences.About the RoleProvide frontline customer support across both...
-
Customer Service Representative
6 days ago
Wellington, Wellington, New Zealand Wellington Water Full timeAbout the Role\We are seeking a highly motivated and customer-focused individual to join our team as a Contact & Dispatch Coordinator. This is a fast-paced role offering development and variety where you'll utilise your outstanding customer service and organisational skills to provide frontline customer support across both our customer contact and dispatch...
-
Customer Experience Professional
6 days ago
Wellington, Wellington, New Zealand Ventia Pty Limited Full timeAbout the RoleThis is a fantastic opportunity to join our VOC team in Auckland as a Customer Experience Professional. As part of this role, you will be responsible for providing exceptional customer service across all communication channels, primarily voice and email support.You will use first call resolution techniques to efficiently address stakeholder...
-
Customer Service and IT Support
2 days ago
Wellington, Wellington, New Zealand Silverbear Ltd. Full timeAbout Our Team:At Silverbear Ltd., we're a collaborative and supportive team that values innovation and customer satisfaction. We're looking for a skilled Customer Service and IT Support professional to join our team in Waterlooville.The Role:We're seeking a 1st Line Implementation Support specialist to provide technical support to our customers, resolving...
-
Customer Service Ambassador
4 days ago
Wellington, Wellington, New Zealand Asb Bank Full timeCompany Overview:Innovative banking solutions require innovative minds. ASB Bank, a leader in New Zealand's financial landscape, is currently undergoing an exciting transformation to deliver personalized and convenient services to its customers.This change requires dedicated individuals who can build relationships, learn fast, and adapt quickly. If you are...
-
Customer Service Representative
5 days ago
Wellington, Wellington, New Zealand Talent Acquisition Team at GAT Full timeWe are looking for a Customer Service Representative to join our team at Talent Acquisition Team at GAT. In this role, you will be responsible for interacting and assisting customers, donors, and others with merchandise selection, suggestion selling, and cashiering in a courteous and professional manner.Key Responsibilities:Proactively acknowledge, greet,...
-
Customer Service Ambassador
5 days ago
Wellington, Wellington, New Zealand Novotelnorthbeach Full timeWe are seeking a highly motivated and detail-oriented Front Office Professional to join our team at Novotel Wollongong Northbeach. In this role, you will be responsible for processing hotel reservations accurately and efficiently using our reservation system.As a key member of our front office team, you will be the first point of contact for guests and will...