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Public Service Assistant

1 week ago

Auckland, Auckland, New Zealand Auckland Council Full time

**Job Summary:**

We are seeking a talented and enthusiastic individual to join our team as a Library & Council Service Assistant.

This is an exciting opportunity to work in a dynamic and fast-paced environment, supporting the day-to-day operations of our libraries and engaging with our diverse community.

Key Accountabilities:

  • Providing exceptional customer service, responding to queries and resolving issues in a timely and professional manner
  • Working collaboratively with colleagues to achieve team goals and objectives
  • Developing and maintaining effective relationships with stakeholders, including customers, community groups, and partners

Essential Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse groups and individuals
  • A high level of flexibility and adaptability, with a willingness to work variable hours, including evenings and weekends
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and independently
  • Ability to work effectively in a team environment, contributing to a positive and inclusive workplace culture