Business Systems Analyst
5 days ago
Job Overview
As a Senior Business Analyst, you will play a crucial role in shaping the future of ANZ's card switching services. You will work collaboratively with our teams to design and implement innovative solutions that meet the evolving needs of our customers.
Your key responsibilities will include:
- Collaborating with stakeholders to gather and document business requirements
- Analyzing and translating business needs into functional and non-functional requirements
- Working closely with development teams to ensure accurate implementation of requirements
- Pro-actively identifying gaps, opportunities or potential issues within the technology and business areas, promoting the change
- Developing and maintaining detailed documentation, including use cases, process flows, and data models
- Supporting all stages of testing to ensure solutions meet business needs
- Providing expertise and guidance on industry best practices, regulatory requirements, and the New Zealand domestic card transaction processing landscape
- Acting as a liaison between business units, technology teams, and external vendors
- Understanding and supporting card transaction settlement processing, ensuring our systems assist in accurate and timely settlement of transactions
- Working with data requirements for transaction processing, ensuring data integrity, security, and compliance with relevant regulations
- Utilizing your knowledge of basic SQL queries for investigating issues and requirements
- Assisting in production incident resolution and problem management, ensuring timely and effective resolution of issues to minimize impact on business operations
- Working in a cross-functional team, taking on a variety of analyst roles, and having the ability to flex between business and technical analysis
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