Business Systems Analyst Lead

7 days ago


Auckland, Auckland, New Zealand ANZ Full time

About Us

We at ANZ are dedicated to making a positive impact on people's lives by providing innovative financial solutions. Our company is built on a strong foundation of trust, respect, and collaboration.

Our mission is to deliver exceptional customer experiences through the power of technology, human insight, and business acumen. As a Senior Business Analyst, you will be part of a dynamic team that thrives on creativity, agility, and adaptability.

About The Role

This exciting opportunity allows you to leverage your technical expertise and analytical skills to drive business growth. As a key member of our Cards Switching NZ Technology team, you will work closely with stakeholders to gather and document business requirements, analyzing and translating them into actionable insights.

Your responsibilities will include identifying gaps, opportunities, or potential issues within the technology and business areas, promoting change and driving innovation. You will also develop and maintain detailed documentation, including use cases, process flows, and data models, ensuring that our systems meet the evolving needs of our customers.

Key Responsibilities

  • Gather and document business requirements for card transactions.
  • Translate business needs into actionable insights.
  • Identify gaps, opportunities, or potential issues within the technology and business areas.
  • Develop and maintain detailed documentation, including use cases, process flows, and data models.
  • Support all stages of testing to ensure solutions meet business needs.
  • Provide expertise and guidance on industry best practices, regulatory requirements, and the New Zealand domestic card transaction processing landscape.
  • Act as a liaison between business units, technology teams, and external vendors.
  • Understand and support card transaction settlement processing.
  • Work with data requirements for transaction processing.
  • Utilize knowledge of basic SQL queries for investigating issues and requirements.
  • Assist in production incident resolution and problem management.


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