Department Team Lead
5 days ago
About Us
Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople, and the housing industry operating from a network of stores, trade centres, frame and truss sites, and online.
We're passionate about innovation, community engagement, and providing an exceptional customer experience. As a Department Manager at Bunnings, you'll play a key role in driving business performance outcomes, creating memorable experiences for our customers, and making a positive difference in the communities we serve.
Job Description
This is a results-focused role that requires a high level of energy, passion, and leadership skills. As a Department Manager, you will:
- Lead a team of direct reports to drive business performance outcomes.
- Set an example of best service and support the team to deliver friendly and helpful advice to customers.
- Coach the team on the right service behaviours and assist with inducting and training new staff.
- Ensure merchandising standards fit with business requirements.
Required Skills and Qualifications
We're looking for a candidate with previous retail leadership experience, a strong passion for customer service and merchandising standards, and the ability to achieve results by working closely with their team. Key qualifications include:
- Previous experience supervising a team in a fast-paced environment.
- Proven ability to coach and develop others, providing feedback and getting the best out of a team.
- Ability to be on your feet assisting with customers across a wide range of retail hours.
- Hold an open, honest, and respectful communication style.
Benefits
As a Bunnings employee, you'll enjoy a range of benefits including team discounts, free standard OnePass membership, access to exclusive team member benefits, 12 weeks paid parental leave, and more. We're committed to creating a safe and supportive work environment for all team members.
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