Customer Experience Specialist

5 days ago


Auckland, Auckland, New Zealand Dfs Group Full time

Our Commitment: At Dfs Group, we are committed to delivering exceptional customer experiences and fostering a positive work environment.

Role Overview: As a Sales Associate, you will play a key role in achieving sales targets and providing outstanding customer service. You will work closely with customers to understand their needs and provide personalized recommendations.

Main Responsibilities:

  1. Customer Engagement: Engage with customers to understand their needs and preferences, and provide tailored recommendations.
  2. Sales Performance: Meet or exceed sales targets through effective sales techniques and product knowledge.
  3. Store Appearance: Maintain a clean and organized store appearance, adhering to company visual merchandising standards.
  4. Team Collaboration: Work collaboratively with colleagues to achieve sales targets and provide support during peak periods.

Requirements:

  • High School diploma or equivalent.
  • Minimum 6 months' experience in a sales or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Familiarity with point-of-sale systems and cash handling procedures.

Ongoing Support: Dfs Group provides regular training and feedback sessions to ensure your success in this role.



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