Customer Service Team Lead
5 days ago
We are seeking a driven and experienced leader to lead our customer service function based at our site. This is a key leadership position where you will play a pivotal role in strengthening customer relationships, driving continuous improvement, and ensuring exceptional service delivery.
Key Responsibilities:
- Lead and mentor a team of Customer Service Representatives
- Act as the key contact for customer queries, feedback, and escalations
- Drive improvements in service delivery, efficiency, and customer satisfaction
- Manage reporting, claims, returns, and delivery tracking processes
- Collaborate closely with operations, logistics, and transport teams for seamless service
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Sales and Service Team Lead
2 weeks ago
Auckland, Auckland, New Zealand Tony'S Tyre Service Full timeWe're looking for a highly motivated and experienced sales leader to join our team as a Branch Manager. In this critical role, you'll be responsible for leading our sales and service teams to achieve business targets and deliver exceptional customer experiences.About the PositionThis is a fantastic opportunity to work with a well-established brand that's...
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Customer Service Team Lead
4 days ago
Auckland, Auckland, New Zealand beBee Careers Full timeCustomer Service Team LeadWe are looking for an experienced Customer Service Team Lead to join our team. As a key member of our management crew, you will be responsible for leading a team of customer-facing staff to deliver outstanding customer experiences.About the Role:Lead and motivate a team of customer service staffImplement plans to increase customer...
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Customer Service Team Lead
5 hours ago
Auckland, Auckland, New Zealand beBee Careers Full timeOverviewWe are seeking a highly skilled Customer Service Team Lead to supervise and coach a team of Customer Service Engagement Executives. As a key member of our team, you will be responsible for providing exceptional customer service, evaluating team members' skills, and identifying areas for development.About the RoleLead a team that provides...
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Customer Service Team Lead
3 days ago
Auckland, Auckland, New Zealand beBee Careers Full time**Job Description:**We are seeking an exceptional leader to join our Customer Service team as an Assistant Operations Manager. In this role, you will be responsible for leading and developing high-performance teams to deliver outstanding customer service.The successful candidate will partner with other business units across the organization to promote Public...
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Customer Service Team Lead
2 weeks ago
Auckland, Auckland, New Zealand Sealink Travel Group Full timeCompany Overview:At SeaLink Travel Group, we value connection and teamwork. Our goal is to create a work environment where people can thrive and grow together.About the Role:The Customer Care Coordinator (Trainer) is responsible for leading and implementing the training program for the Customer Care Team. This role involves developing and delivering training...
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Customer Service and Team Lead Role
2 weeks ago
Auckland, Auckland, New Zealand Postie Full time**Empowering Our Teams to Thrive**We understand that our people are the driving force behind our success. At Postie, we empower our teams to thrive by providing them with the tools, support, and encouragement they need to deliver exceptional results.We are seeking an Assistant Store Manager who shares our vision and is passionate about retail leadership. As...
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Customer Service Lead
2 days ago
Auckland, Auckland, New Zealand beBee Careers Full timeThis Customer Service Lead position offers an exciting opportunity to drive operational excellence and deliver phenomenal customer service in a fast-paced retail environment. If you're an enthusiastic leader who thrives in a dynamic team culture, this could be the perfect fit for you.About Your Role:To lead, inspire, and make a lasting impact on our team and...
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Customer Service Team Lead in Retail
1 week ago
Auckland, Auckland, New Zealand CGR Services Full timeAre you a results-driven retail professional looking for a new challenge? As an Assistant Store Manager with CGR Services, you'll have the opportunity to lead a talented team of sales associates and drive business growth in our Botany store.Your Key Responsibilities:Lead the team in the absence of the Store Manager, ensuring seamless day-to-day...
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Customer Service Team Lead
1 week ago
Auckland, Auckland, New Zealand B&M Retail Limited Full timeCompany Overview:We are a UK-based retailer with ongoing expansion plans, seeking a Customer Service Manager to join our team in Bishop Auckland. Our company culture emphasizes on-the-job training, internal development, and career progression opportunities.Job Description:This is a full-time role as part of a new store opening, requiring flexibility with...
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Customer Service Team Lead
4 days ago
Auckland, Auckland, New Zealand beBee Careers Full timeJob Title: Administrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to the branch team.Key Responsibilities:Providing frontline customer servicesGeneral office duties including ordering supplies,...