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AgriTech Relationship Manager

3 weeks ago

New Plymouth, Taranaki, New Zealand Alter Global Full time

About This Opportunity

We're seeking a skilled and experienced Customer Success Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, driving revenue growth, and building strong relationships with our customers.

Key Responsibilities

  • Account Management: Develop and implement account plans to drive revenue growth and customer satisfaction.
  • Deployment: Ensure smooth onboarding, training, and implementation of our system on customers' farms.
  • Relationship Building: Foster strong relationships with farmers, their teams, and families, promoting trust and loyalty.
  • Problem Solving: Provide timely and effective support to farmers and team members, resolving technical or operational challenges.
  • Community & Networking: Represent our brand with pride, leading local discussion groups and building strong networks within the community.

Requirements

  • 2-4 years of experience in relationship management/account management roles.
  • Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed.
  • Strong business acumen.
  • A positive attitude and collaborative team player who excels at overcoming challenges.
  • The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and caring work environment.
  • A comprehensive employee assistance program.