Automotive Service Professional
6 days ago
Giltrap Group is a family-owned New Zealand company with a passion for cars and a commitment to our people.
\Job OverviewThis exciting opportunity exists for a motivated Service Advisor to join our team. We're looking for someone who brings exemplary communication, excellent customer service skills, administration skills with a keen eye for detail, and a full, clean, and current driver license.
\Key Responsibilities- Maintain seamless communication between the workshop and customers (both internal and external) ensuring everyone is on the same page.
- Manage bookings and service schedules with precision keeping everything running smoothly.
- E nsure the accurate completion of all documentation leaving no detail overlooked.
- Monitor systems and processes for continuous development providing valuable feedback to drive improvements.
We're looking for someone with previous experience in a similar role or within a workshop environment. Alternatively you may be someone with previous customer service experience and a passion for cars. Our ideal candidate should have the ability to quickly master new systems and procedures mechanical experience or technical knowledge is advantageous.
\\What We OfferWhen you join Giltrap Group you're joining New Zealand's leading automotive group. We provide training ongoing support and genuine career prospects. You'll enjoy a competitive pay rate paired with a generous commission structure access to a work vehicle and:
- Ongoing training and opportunities to gain qualifications: We invest in your professional growth with continuous learning and development programmes.
- Comprehensive CARE Programme for Health and Wellbeing: Our CARE Programme includes initiatives to support your physical mental and general wellbeing.
- A paid day off on your birthday: Celebrate your special day with a paid day off on your birthday.
- 2 paid days off to volunteer at a community organisation: Give back to the community with two paid days off to volunteer at an organisation of your choice.
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