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Technical Support Specialist

1 week ago


Christchurch, Canterbury, New Zealand Grundfos GmbH Full time

The role of Technical Support Specialist at Grundfos requires a solid understanding of product and application knowledge for high-level complex trouble shooting. You will be responsible for providing advanced technical assistance to customers, communicating with them to understand their needs, and suggesting alternative products or services.

Key Responsibilities:
  • Deliver a high standard of Customer Service provision across all Customer touch points.
  • Register all activities with customers and nurture opportunities in the global CRM tool.
  • Design and prepare internal or external technical training material about product and application.
Benefits:

We offer development opportunities in an international environment, a people- and value-focused organization culture, social-, team and sport events, and training opportunities.