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Op Shop Sales Assistant
1 week ago
**Job Description:**
We are seeking a Customer Service Representative to join our team at SPCA Auckland's Op Shop. As a key member of our sales team, you will be responsible for:
- Achieving sales targets to fundraise for animal welfare
- Guiding and training volunteers on shifts
- Providing exceptional customer service and representing the SPCA brand
- Processing incoming donated goods and visual merchandising to maximise revenue
- Maintaining the Health and Safety of all people in the shop
**Requirements:**
To be successful in this role, you will have:
- Previous retail experience, preferably in second-hand retail
- Excellent communication and customer service skills
- People leadership experience, ideally within the not-for-profit sector with volunteers
- A self-motivated team player with a positive attitude and willingness to work hard
- Demonstrated empathy and resilience
- Excellent organisational skills and ability to prioritise and manage workloads