Trainer and Facilitator

1 week ago


Wellington, Wellington, New Zealand New Zealand Government Full time

Overview: The New Zealand Government is committed to strengthening people's trust in the law of Aotearoa, New Zealand. Our Operations and Service Delivery Learning and Development team provides operational learning for all OSD business groups across NZ.

About the Job: As an Operations and Service Delivery Trainer, you will work collaboratively with learning designers and Technical Coaches to ensure consistency in learning products, delivery experiences and seamless support for learning. You will also provide critical analysis of data and reporting requirements.

Key Tasks:

  • Facilitate group, one-on-one and 'just-in-time' operational training programmes
  • Provide face-to-face, remote, and digital learning support
  • Create learning environments conducive to learning and reflect adult learning principles
  • Conduct in-course and post-course evaluation activities
  • Support the development of resources for managers and staff
  • Assist with the development of structure, policy, processes and support mechanisms that will achieve the best results for training and facilitation in the workplace

Requirements: To be successful in this role, you will need relevant tertiary qualification or equivalent knowledge, skills, and experience. You should have a commitment to ongoing professional development and proven work experience in development and delivery of operational training.

What We Offer: We offer a range of benefits to support your wellbeing and help make the Ministry a great place to be, including 4.4 weeks holiday leave and access to a variety of inclusive and proactive networks.


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