Sales Experience Expert

4 days ago


Nelson, Nelson, New Zealand Noel Leeming Full time

As a leading technology and appliance retailer in New Zealand, Noel Leeming is dedicated to delivering exceptional customer experiences. We are seeking a talented individual to join our team as a Customer Service Representative.

About the Role

This is an exciting opportunity for someone who is passionate about providing top-notch customer service. As a Customer Service Representative, you will be responsible for creating memorable experiences for our customers in-store. You will deal with all customer inquiries, including hire purchase contracts, sales inquiries, credit applications, cash sales, handling returns, and assisting your fellow team members.

Responsibilities

  • Provide excellent customer service and ensure customer satisfaction
  • Deal with customer inquiries and resolve issues promptly
  • Work collaboratively with colleagues to achieve team goals
  • Contribute to a positive and inclusive work environment

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Positive attitude and willingness to learn and grow

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment
  • The chance to work with a talented team and make a real difference in customers' lives


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