Sales Experience Expert
4 days ago
As a leading technology and appliance retailer in New Zealand, Noel Leeming is dedicated to delivering exceptional customer experiences. We are seeking a talented individual to join our team as a Customer Service Representative.
About the Role
This is an exciting opportunity for someone who is passionate about providing top-notch customer service. As a Customer Service Representative, you will be responsible for creating memorable experiences for our customers in-store. You will deal with all customer inquiries, including hire purchase contracts, sales inquiries, credit applications, cash sales, handling returns, and assisting your fellow team members.
Responsibilities
- Provide excellent customer service and ensure customer satisfaction
- Deal with customer inquiries and resolve issues promptly
- Work collaboratively with colleagues to achieve team goals
- Contribute to a positive and inclusive work environment
Requirements
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Positive attitude and willingness to learn and grow
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and dynamic work environment
- The chance to work with a talented team and make a real difference in customers' lives
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