Security Leadership Position

7 days ago


Auckland, Auckland, New Zealand Cityguard Limited Full time

We are seeking a highly motivated security professional to lead our Auckland team as a Night Shift Operations Manager.

At Cityguard Limited, we value our employees by providing growth opportunities, easily accessible sites based in Auckland CBD, and a roster offering a desirable work-life balance.

As an integral part of the Cityguard Leadership Team, you will be responsible for:

  • Day-to-day operations and staff feedback.
  • Leading and supporting security officers while ensuring high professional standards, customer service excellence, and compliance with operational procedures.
  • Supervising and managing on-duty security patrols and static staff.
  • Responding promptly to coordination of service requests, resolving issues effectively and in a timely manner.
  • Reporting incidents and maintaining accurate records utilizing company software and systems.
  • Ensuring compliance with security protocols and company policies.
  • Operating security systems and company vehicles safely.
  • Supporting patrol teams and maintaining asset control.
  • Providing guidance, training, and development to security staff.
  • Identifying opportunities to improve security operations.
  • Maintaining professional communication with internal and external stakeholders.
  • Coordinating response to incidents, events, and emergencies as and when they arise and ensuring required processes and communication are followed.
Required Skills and Qualifications

To be successful in this role, you will require:

  • A minimum of 5 years experience in security or similar industries.
  • Solid supervisory and leadership experience.
  • NZQA & National Certificate Level 3 in Security (Level 4 is desirable).
  • Certificate of Approval (ability to obtain).
  • Full clean NZ Driver's License.
  • The ability to communicate and work with our clients, stakeholders, and all levels of Cityguard staff.
  • Strong leadership, conflict resolution, and communication skills.
  • Reliable, professional, able to work independently and handle pressure.
  • Familiarity with Auckland's geography and security systems.


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