Security Leadership Position
7 days ago
We are seeking a highly motivated security professional to lead our Auckland team as a Night Shift Operations Manager.
At Cityguard Limited, we value our employees by providing growth opportunities, easily accessible sites based in Auckland CBD, and a roster offering a desirable work-life balance.
As an integral part of the Cityguard Leadership Team, you will be responsible for:
- Day-to-day operations and staff feedback.
- Leading and supporting security officers while ensuring high professional standards, customer service excellence, and compliance with operational procedures.
- Supervising and managing on-duty security patrols and static staff.
- Responding promptly to coordination of service requests, resolving issues effectively and in a timely manner.
- Reporting incidents and maintaining accurate records utilizing company software and systems.
- Ensuring compliance with security protocols and company policies.
- Operating security systems and company vehicles safely.
- Supporting patrol teams and maintaining asset control.
- Providing guidance, training, and development to security staff.
- Identifying opportunities to improve security operations.
- Maintaining professional communication with internal and external stakeholders.
- Coordinating response to incidents, events, and emergencies as and when they arise and ensuring required processes and communication are followed.
To be successful in this role, you will require:
- A minimum of 5 years experience in security or similar industries.
- Solid supervisory and leadership experience.
- NZQA & National Certificate Level 3 in Security (Level 4 is desirable).
- Certificate of Approval (ability to obtain).
- Full clean NZ Driver's License.
- The ability to communicate and work with our clients, stakeholders, and all levels of Cityguard staff.
- Strong leadership, conflict resolution, and communication skills.
- Reliable, professional, able to work independently and handle pressure.
- Familiarity with Auckland's geography and security systems.
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