Sales Support Operations Manager
3 days ago
**About Us**
The Warehouse Group is a leading retail company in New Zealand, operating several well-known brands including The Warehouse, Warehouse Stationery, and Noel Leeming. We strive to deliver exceptional customer experiences while contributing to the community through public good and sustainability initiatives.
**Job Description**
We are seeking a highly motivated and enthusiastic individual to join our team as a Sales Support 2IC. As a key member of our sales support team, you will assist the Sales Support Manager in leading and developing the team responsible for managing customer-critical processes at the front of house. Your responsibilities will also include supporting back-of-house operations, ensuring internal audit requirements are met, and completing daily administrative tasks efficiently.
**Key Responsibilities**
- Assist the Sales Support Manager in leading and developing the sales support team.
- Support back-of-house operations to ensure seamless customer experience.
- Maintain accurate records and reports to meet internal audit requirements.
- Complete daily administrative tasks in a timely manner.
**Requirements**
- Proven retail experience in a large-scale, big-box environment.
- Strong leadership skills with excellent written and verbal communication abilities.
- A passion for enhancing both customer and employee experiences.
**What We Offer**
- Team Card: access to discounts across our brands.
- Birthday Leave: a paid day off to celebrate your special day.
- Here for Good Leave: a paid day off to contribute to your community.
- Career Progression: an excellent stepping stone into other internal opportunities.
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